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Key Audit Trail

Overview

Use Key Audit Trail to retrieve audit information for a Phone Key or Key Fob.

The audit trail provides a history of activity associated with the selected key. SOC ManagerĀ® generates the audit trail and sends the results to you by email as a CSV file.

The CSV file can be opened using Microsoft Excel or another application that supports CSV files.

Before You Begin

Before requesting a Key Audit Trail:

  • Identify the Site associated with the key.
  • Identify the Person and key for which you want the audit trail.
  • Verify that you have access to the appropriate Site.

Site Access

You can only select Sites that your SOC Manager User account is permitted to access.

1. Open Key Audit Trail

From the SOC Manager Home page, select Key Audit Trail.

Key Audit Trail

The Key Audit Trail form is displayed.

Key Audit Trail Form

2. Select the Site

Select the Site associated with the key.

Selecting a Site filters the available Persons and keys to help locate the credential you want to audit.

3. Select the Person and Key

Select the appropriate Person and Phone Key or Key Fob.

Verify that you have selected the correct key before requesting the audit trail.

Verify the Key

A Person may have more than one credential. Make sure you select the specific Phone Key or Key Fob that you want to audit.

4. Select the Date Range

Select the appropriate Start Date and End Date for the audit report.

Only audit records within the selected date range will be included in the report.

2,000 Record Limit

A maximum of 2,000 audit records can be retrieved in a single report.

If the selected date range contains more than 2,000 records, select a shorter date range and run additional reports as needed.

5. Request the Audit Trail

Click Submit to generate the Key Audit Trail.

SOC Manager retrieves the available audit information for the selected key and prepares the report.

5. Check Your Email

The Key Audit Trail is sent to you by email as a CSV file.

Open the attached CSV file using Microsoft Excel or another application that supports CSV files.

What Happens Next

The CSV file contains the audit information retrieved for the selected key.

You can review, sort, filter, or save the information using Microsoft Excel.

Audit Information

The audit trail reflects the audit information available for the selected key at the time the request is processed.

  • Issue a Phone Key
  • Issue a Key Fob
  • Revoke a Phone Key
  • Revoke a Key Fob
  • Lock Audit Trail